Additional Services

Relay Hawaii will relay Directory Assistance (DA) calls between TTY users and a DA Operator.​ Once the caller makes the request, the Relay Operator will contact the DA Operator.​ After obtaining the number, the caller may choose to place the call through Relay Hawaii or dial it directly TTY to TTY.

You can use the relay service to retrieve messages from voicemail or answering machines.

Voicemail Retrieval: 
When you request the Relay Operator to retrieve messages from a voicemail system, the Relay Operator will follow your instructions for dialing, pin entry, access codes, and/or system commands to retrieve new messages, play messages, save, and/or delete messages.

Answering Machine Retrieval (AMR):
When a you request the Relay Operator to retrieve messages from an answering machine at your location, simply type “AMR GA” then follow the instructions from the Relay Operator.